| Job Title | Process Lead / Assistant Manager - Operational Architecture |
|---|---|
| Category | Finance |
| Location | Gurugram |
| Company | Fidelity International |
| Description | Department Global Platform Solutions (GPS) Delivery Reports To Senior Manager (Level 6) GPS Delivery Level Level 4 About your role The GPS Delivery Operational Architecture team is responsible for supporting cross capability projects for GPS business. This includes providing consultancy on defining product roadmap, testing the product, coordinating launch readiness, new process design and stakeholder communication of change initiatives. The objective of this role is to provide the best possible service to our customers by taking ownership of various initiatives and project tasks for the department by virtue of having in-depth knowledge of all related aspects of the product and processes, an individual in this role would be able to define and support customer centric solutions as well as meet all expected and defined deadlines. Some key responsibilities include: Assist with discovery and definition phases of large strategic change projects. Play the role of Operational Architecture SME within GPS Design Hub reviewing various initiatives The role requires strong analytical thinking to review designs, effective decision making, spot issues early, and ensure each initiative follows the agreed guardrails and principles. Strong stakeholder management, handle different viewpoints, and guide teams towards the right decisions. About you Good understanding of products and various operational and customer journeys. Preference will be given to candidates with experience in working on complex change agenda. Knowledge of UK/Europe financial services industry Comfortable to work in a heavily matrixed environment Demonstrable knowledge and understanding of customer needs. Strong focus on delivery with excellent communication, presentation and writing skills Experience in working with data from several different sources simultaneously. Happy to take initiative and make suggestions to improve current processes. Good overall knowledge and willingness to learn and become proficient in numerous applications used within FIL. |
| Salary | Not Disclosed |
| Last Date | 2026-02-21 00:00:00 |
| Apply Link | Click Here |
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