Job Title Personal Banker
Category Banking
Location 3-5.5 Lacs P.A.
Company Yes Bank
Description Job description
khushboo.singh1.ext@yes.bank.inJob Description Personal Banker

Department: Retail Banking
Location: Yamuna Nagar (North 4)

Position Overview

The Personal Banker (Deputy Manager) is responsible for managing customer relationships, providing tailored banking solutions, achieving sales targets, and ensuring superior customer service. The role involves developing and deepening customer connections by understanding their financial needs and offering appropriate products from the banks retail portfolio.

Key Responsibilities

1. Customer Relationship Management

Act as the primary point of contact for walk-in and existing customers.
Build and maintain long-term relationships with high-potential clients.
Provide assistance with account-related queries, service requests, and financial advisory.
2. Sales & Business Development

Achieve monthly and quarterly targets across liabilities, assets, insurance, and investment products.
Cross-sell and upsell banking products such as savings accounts, fixed deposits, credit cards, personal loans, insurance, and mutual funds.
Generate leads through customer interactions and local market outreach.
Participate in branch-level campaigns and promotional activities.
3. Operational Excellence

Ensure error-free processing of customer transactions and documentation.
Adhere to banking regulations, internal policies, KYC/AML guidelines, and audit standards.
Coordinate with internal teams to provide swift resolution to customer concerns.
4. Risk & Compliance

Maintain data accuracy and confidentiality as per regulatory norms.
Monitor customer accounts for unusual activities and report red flags.
Ensure 100% compliance in all branch operations related to customer onboarding and servicing.
Key Skills & Competencies

Strong communication and interpersonal skills.
Sales-driven mindset with the ability to meet targets.
Good understanding of retail banking products and financial services.
Problem-solving ability with customer-first approach.
Basic proficiency in MS Office and banking systems.
Qualifications & Experience

Graduate/Postgraduate in any discipline (preferably in finance, business, or commerce).
24 years of experience in retail banking, customer service, or financial sales.
Experience handling customer portfolios and achieving sales targets is preferred.
Role Hierarchy

Position: Deputy Manager Personal Banker
Reporting To: Branch Manager / Cluster Manager
If interested call me on 7822825892/ khushboo.singh1.ext@yes.bank.in
Salary 3-5.5 Lacs P.A.
Last Date 2026-02-27 00:00:00
Apply Link Click Here