| Job Title | Customer Support Executive |
|---|---|
| Category | BPO |
| Location | Kolkata |
| Company | Wipro |
| Description | Roles & Responsibilities: Customer relationship administration Meeting Customer's expectations / targets / metrics / Key Performance Indicators Usage of the Customer's tools / Follow up of the Customer's processes & procedures Management of all incoming requests. Management of the backlog Addressing all written / verbal requests and complaints received from the Customer Process improvements proposals / implementation Manages Customer relationship through providing daily operational support Keeps Customer informed of progress at all stages Skill Required Computer (internet, MS Office package) Good command of English (both written & spoken) Customer relations management Very good verbal communication skills Rigorous and accurate working styleRole & responsibilities |
| Salary | 2.25-4.5 Lacs P.A. |
| Last Date | 2026-03-18 00:00:00 |
| Apply Link | Click Here |
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