| Job Title | Business Analyst - Corporate Banking Operations |
|---|---|
| Category | Banking |
| Location | Pune, Chennai |
| Company | Optimum Solutions |
| Description | We are looking for Business Analyst with 6-10 Years of experience specific to Banking Operations for Pune & Chennai location. Work Mode: 4 days from Office Notice Period: Immediate to 15 days only Key Accountabilities 1. Operating Model Leadership Drive the design and continuous improvement of client onboarding and service processes for Corporate Banking clients in Asia, ensuring efficiency, compliance, and a differentiated experience. Oversee the implementation of new products and platforms, aligning operational readiness with diverse client needs across the region. Develop and document target operating models and process flows tailored for Asia, supporting scalable execution and clear accountability. 2. Enablement & Digital Transformation Identify and drive automation and digital enablement opportunities to enhance client experience and operational efficiency, leveraging regional technology trends. Translate business requirements into detailed operational specifications and service standards, ensuring clarity and accuracy throughout the implementation lifecycle. Map and document end-to-end operational touchpoints, enabling smooth handoffs and efficient execution across upstream and downstream interfaces. 3. Regional Stakeholder Engagement Build and maintain strong relationships with clients and internal teams (front office, technology, operations, risk) across Asia, fostering collaboration and operational rigor. Represent the client service and implementation function in governance forums, client meetings, and regulatory discussions, ensuring regional alignment. 4. Risk, Compliance & Continuous Improvement Ensure all activities comply with local regulatory requirements and internal policies, embedding robust risk management practices within the team. Manage process performance against agreed service levels and KPIs, driving a culture of continuous improvement across Asia. 5. Change Management & Operational Enablement Establish and lead an Operations Change Management Office (CMO) to bridge program delivery and day-to-day operations, translating strategic objectives into actionable operational requirements for Asia. Operate a dual-lead structure (Country BAU Operations Lead and Regional Corporate Banking Operations Lead) to ensure clear accountability and effective regional oversight. Design and deliver onboarding and implementation models that integrate client journeys, product requirements, and operational processes, consistent with global standards but tailored for Asia. 6. Client Service & Onboarding Excellence Lead the end-to-end design and continuous improvement of client onboarding, service, and implementation processes for Corporate Banking clients. Ensure client journeys are efficient, compliant, and deliver a differentiated experience, balancing regulatory requirements with commercial objectives. Act as the primary escalation point for complex client implementation and service issues, driving resolution and root cause analysis. Partner with front office, technology, and operations teams to ensure seamless client transitions and handovers 7. Decision-making and Problem Solving Ability to understand and analyse complex problems and provide effective tactical and strategic solutions to escalations and issues. Make evaluative judgement of the day-to-day issues. Understanding of broader business strategy and apply this lens when taking team decisions. Aptitude to operate with close attention to detail and able to prioritise your key activities to ensure delivery. Stakeholder Management and Leadership Strong interpersonal and communication skills to effectively manage key relationships across functions, the global matrix and external stakeholders. Strong client focus always puts customer satisfaction first. Track record of maintaining effective customer relations. Stakeholders include Corporate Banking clients, Corporate Banking Front office / Deal Originators in Singapore, Greater China and India, Operations team in India and all other locations, Risk and Control teams, Ops Rigour team, Global Counterparts. Ability to work alongside a diverse global workforce through rapid change and / in periods of uncertainty Builds trust through consistent delivery and posses ability to creatively resolve problems and issues at pace. Ability to be demonstrate resilience and responsive to change Ability to think strategically for the team’s sustenance Decision-making and Problem Solving Ability to understand and analyse complex problems and provide effective tactical and strategic solutions to escalations and issues. Make evaluative judgement of the day to day issues. Understanding of broader business strategy and apply this lens when taking team decisions. Aptitude to operate with close attention to detail and able to prioritise your key activities to ensure delivery. Risk and Control Objective Take ownership for managing risk and strengthening controls in relation to the work you do Strong risk background / culture and is able to identify problems and resolve, before the risk occurs. Own the controls operated by the team and maintain a rigid internal control framework ensuring that Bank processes are followed at all times within the team Ensure that Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards are embedded into the team. Ability to implement Risk Self Assessment and ensure compliance with Bank’s policies and guidelines. Demonstrate thorough understanding of the operational front to back procedures that support your specific function and products. Demonstrate thorough understanding of the operational front to back procedures that support your specific function and products. Detail-orientated in order to avoid, eliminate and mitigate risk. Person Specification Essential Skills/Basic Qualifications: Degree educated or equivalent. Proven experience in payments, liquidity/lending, regulatory reporting, and trade finance operations. Excellent project management and communication skills. Strong knowledge of regional operational procedures and regulatory requirements. Ability to interpret data and communicate findings to stakeholders. Result-oriented and commercial mindset Desirable skills/Preferred Qualifications: Strong product knowledge in trade finance and/or cash management related products with a good understanding of end-to-end processes for each of the products Excellent understanding of Trade and Debt documentation including identifying standard / non-standard wording and the inherent risks brought by each. Working knowledge of the ICC rules for Trade products (UCP600, ISBP, URC522 and URR725) Working knowledge of cash platform buildout, local payment processes (such as MEPS, GIRO, FAST, Paynow), banking channels, liquidity management and/or virtual accounts management Knowledge of SWIFT messaging Purpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term. Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship. Respect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution. Integrity We operate with honesty, transparency and fairness in all we do. Service We act with empathy and humility, putting the people and businesses we serve at the centre of what we do. Excellence We champion innovation, and use our energy, expertise and resources to make a positive difference. Stewardship We prize sustainability, and are passionate about leaving things better than we found them. Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive. Empower Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure. Challenge Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints. Drive Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done. |
| Salary | Not Disclosed |
| Last Date | 2026-03-07 00:00:00 |
| Apply Link | Click Here |
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