Job Title Sales ops associate
Category Finance
Location Jalandhar, Ludhiana, Nagar
Company Digit Insurance
Description Position Description
As a Sales Ops Associate, you will play a critical role in supporting key accounts and relationship managers (RMs) through performance reporting, issue resolution, and coordination across internal teams. This role demands strong analytical, coordination, and service delivery skills to ensure smooth operations and high client satisfaction.

Key Responsibilities

MIS & Performance Reporting

Prepare multiple MIS and performance reports for key accounts and RMs.
Branch & Internal Coordination
Coordinate with branches for reconciliation and CD2-related issues.
Liaise with underwriting, claims, finance, and other internal teams to ensure timely and accurate service fulfillment.
Documentation & Compliance
Oversee documentation and compliance for policy issuance, cancellations, refunds, and endorsements.
Claims Monitoring
Monitor claim registrations, settlement status, and coordinate with claims teams for fast-track resolutions.
Client Servicing
Handle client queries, escalations, and grievances with a strong focus on resolution and turnaround times (TATs).

Location - Nagar,Jalandhar,Ludhiana,Gurugram,Noida
Salary Not Disclosed
Last Date 2026-04-11 00:00:00
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