| Job Title | Walk-in || International Chat Support Executive | Customer Support | Freshers |
|---|---|
| Category | BPO |
| Location | Bengaluru |
| Company | Firstsource |
| Description | 6th July - 10th July , 11.00 AM - 1.00 PM Firstsource Solutions Limited Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Kundalahalli Whitefield, Marathahalli, Bengaluru, Bengaluru Urban Karnataka - 560037 29AAACI8904N1Z2 Contact - Muhila Job description Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. Key Responsibilities Handle customer queries through live chat in a timely and professional manner. Provide accurate information and effective resolutions while maintaining high customer satisfaction. Resolve customer complaints and escalate complex issues to the concerned team whenever required. Maintain quality standards, response time, and productivity metrics. Record customer interactions accurately in the CRM/system. Follow company policies, processes, and compliance guidelines. Eligibility Criteria Any Graduate/Undergraduate (as per company policy). Freshers and experienced candidates are welcome. Excellent written English communication skills. Good typing speed and computer proficiency. Ability to multitask and work in a fast-paced environment. Willingness to work in rotational shifts, including night shifts. Preferred Skills Strong written communication and grammar. Customer service orientation. Problem-solving and analytical skills. Basic knowledge of MS Office and CRM tools. Positive attitude and willingness to learn. Excellent communication and interpersonal skills B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible Please bring the original physical copy of any of your identification documents for verification. Anyone who attended interview before 30 days are not eligible to attend walk-in. |
| Salary | 1-3 Lacs P.A. |
| Last Date | 2026-07-11 00:00:00 |
| Apply Link | Click Here |
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